Shipping policy
Thank you for your interest in souq makeup UAE products! We are currently happy to offer free shipping within the United Arab Emirates (UAE) on all orders.
Shipping Methods
We use trusted couriers like DHL, FedEx, and Emirates Post to deliver your orders efficiently. The specific courier used may vary depending on your location and the size/weight of your order.
Delivery Times
We strive to get your orders to you as quickly as possible. Typically, orders are processed within 3-4 business days and then shipped. Delivery times will vary depending on your location within the UAE, but generally you can expect to receive your order within a few additional business days.
Free Shipping
We currently offer free shipping on all orders within the UAE.
International Shipping (Future Plans)
We are currently planning to offer international shipping in the future. Please stay tuned for updates on our website or social media channels.
Returns and Exchanges
We want you to be happy with your souq makeup UAE purchase. If for any reason you are not satisfied, we offer a 14-day return policy. You can return any eligible item in its original condition for a full refund. Please note that you will be responsible for the cost of return shipping.
For more information on our return and exchange policy, please visit our Returns & Exchanges page [link to your Returns & Exchanges page, if applicable].
Contact Us
If you have any questions about our shipping policy, please don’t hesitate to contact us at cs@souqmakeup.com
Â